Entries by Bobby Slotkin

The Impact of ChatGPT and Artificial Intelligence on the Insurance Industry: Revolutionizing Customer Service and Underwriting

The insurance industry is one of the oldest and most traditional business sectors. But in recent years, artificial intelligence has become a driving force behind its transformation. The rise of ChatGPT, a large language model developed by OpenAI, has revolutionized the way insurance companies interact with their customers and make decisions about underwriting. One of […]

There’s (Once Again) No Such Thing as a Free Lunch

A few weeks ago I had lunch with an old friend from law school. We sat at the same table where we’d poured over our law books in the 90s. We ate the same, sizzling fajitas we’d enjoyed while quizzing each other during final exam week. Now, instead of comparing notes and lecture summaries, we […]

HB 1059 Gives Guidance On Compensation for Value-Added Services

Can independent insurance agents in Georgia be compensated for value-added services? The answer to that question has long been a topic of keen interest. House Bill 1059, titled “Insurance; Unfair Trade Practices and Unlawful Inducements; Provide for Exclusions,”  provides some much-needed clarity and excludes certain actions of insurers or insurance agents from being considered unfair […]

Leave the Puffing to Pastries and Blowfish

We know words have consequences. Knowing where to draw the line between sales and advertising on the one hand, and actionable misrepresentations on the other, can be the difference between a growing business and a bankrupt one. If you cross that line you might be euphemistically writing checks your business cannot cash.[1] We often think […]

Spoliation and Retention of Records

As the old saying goes, “Paperwork wouldn’t be so bad if it weren’t for all the paper.  And the work.”  The life-blood of your business is information.  It’s your stock in trade like the butcher’s cleaver, the baker’s loaves, or the candlestick maker’s wax. With today’s technology, that important information can be accessed from virtually […]

Good Fences Make Good Neighbors: Restrictive Covenants and Your Agency

Your business partner calls you at St. Simons Island. “Do you want the bad news or the worse news?” “Um, you know I’m on vacation, right?  This couldn’t wait until Monday.” “Definitely not,” says your partner.  “Our best producer gave notice this morning and cleaned out her desk. And that’s only the bad news. I’ve […]

Trademarks, Service Marks, and Small Businesses

An often underappreciated part of running a small businesses is intellectual property. The primary intellectual property assets are copyrights, patents, service marks, and trademarks. Copyrights protect original works of authorship such as books, pamphlets, and brochures. Patents protect inventions and processes. Trademarks and service marks protect brand identifiers such as names and logos. This article […]

Compliance and Certificates of Insurance

In preparing for your annual review of your policies or internal audit, there are several things to consider. One housekeeping matter that should be near the top of your list is a review of the certificates of insurance you use. This is a document issued by an insurance company that describes coverage. A certificate of […]